Privacy Policy
GaashApp (collectively, "GaashApp", “Gaash”, "we" or "us") are dedicated to providing solutions that connect customers seeking specific services with service professionals (vendors/partners) offering those services. This Privacy Policy outlines our practices concerning the collection, storage, usage, processing, and disclosure of personal data that you willingly share with us when accessing, using, or interacting with our website available at https://www.gaashapp.com/ or mobile application 'GaashApp' (together, the "Platform") or when availing products or services offered by GaashApp through the Platform (collectively, the "Services"). The services provided by service professionals on the Platform are referred to as "Professional Services." We encourage you to read this Privacy Policy in conjunction with the Terms. At GaashApp, we understand the importance of safeguarding your personal information. Therefore, we adhere to the following principles:
Privacy Policy for GaashApp Users:
At GaashApp, we are committed to safeguarding your privacy. This policy outlines how our service-based application collects, utilises, and secures information from users ("Users") who access our services through the Application. It pertains to all aspects of the GaashApp platform and the array of services we provide.
Information Collection:
We may collect the following information from Users:
- Personal Identification Information: Name, phone number, address, and other relevant information necessary for the provision of services.
- Service Preferences: Information about the desired service, location, and any specific requirements or instructions provided by Users.
Use of Collected Information:
We may use the collected information from Users for the following purposes:
- Service Fulfillment: Simplifying the process of connecting Users with Partners, making it easier for Users to access and avail a wide range of services.
- Communication: Sending service-related notifications, updates, or inquiries to Users.
- Improvements: Analyzing User feedback and usage patterns to enhance the quality, features, and user experience of the Application.
Information Protection:
We take appropriate measures to protect Users' information against unauthorized access, alteration, disclosure, or destruction. This includes implementing secure data storage, limited access controls, and encryption where applicable.
Information Sharing:
We do not sell, trade, or rent Users' personal identification information to others. However, we may share certain information with third parties under the following circumstances:
- Service Fulfillment: Sharing relevant User information with Partners to facilitate the provision of services.
- Legal Compliance: Complying with applicable laws, regulations, or legal processes requiring the disclosure of User information.
- Business Operations: Sharing aggregated and anonymized data for business analysis, market research, and other legitimate purposes.
Third-Party Services:
Our Application may integrate with third-party services or platforms. Users are advised to review the privacy policies of these third parties, as their collection, use, and disclosure of information are subject to their respective policies.
Data Retention:
We retain User information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. If a User wishes to delete or modify their information, they can contact us using the provided contact details.
Changes to This Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Users will be notified of any changes through email or prominent notifications within the Application. Continued use of the Application after the changes constitutes acceptance of the updated Privacy Policy.
Privacy Policy for Vendors:
This Privacy Policy outlines how we collect, use, maintain, and share information from partners ("Partners") who provide services through our platform.
Information Collection:
We may collect the following information from Vendors:
- Personal Identification Information: Essential details required for the provision of services.
Use of Collected Information:
We may use the collected information from Vendors for the following purposes:
- Provision of Services: To facilitate the display of Vendor profiles and service information to potential customers.
- Communication: To communicate with Vendors regarding service requests, customer inquiries, updates, and notifications related to their account or services.
- Improvements: To analyze and improve our services, features, and user experience based on Vendor feedback and usage patterns.
- Marketing: To send periodic emails or notifications about promotional offers, service updates, or relevant information that may benefit Vendors.
Information Protection:
We take appropriate measures to protect Vendors' information against unauthorized access, alteration, disclosure, or destruction. This includes implementing secure data storage, limited access controls, and encryption where applicable.
Information Sharing:
We do not sell, trade, or rent Vendors' personal identification information to others. However, we may share certain information with third parties under the following circumstances:
- Service Fulfillment: Sharing relevant Vendor information with customers who have availed or shown interest in their services.
- Legal Compliance: Complying with applicable laws, regulations, or legal processes requiring the disclosure of Vendor information.
- Business Operations: Sharing aggregated and anonymized data for business analysis, market research, and other legitimate purposes.
Third-Party Services:
Our Application may integrate with third-party services or platforms. Vendors are advised to review the privacy policies of these third parties, as their collection, use, and disclosure of information are subject to their respective policies.
Data Retention:
We retain Vendor information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. If a Vendor wishes to delete or modify their information, they can contact us using the provided contact details.
Changes to This Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Vendors will be notified of any changes through email or prominent notifications within the Application. Continued use of the Application after the changes constitutes acceptance of the updated Privacy Policy.